Clarity 53714 DECT 6.0 Amplified Cordless Phone with Digital Answering System - Hearing Enhanced Cordless Telephone with Big Buttons & Loud Volume - Ideal for Seniors & Hearing Impaired at Home or Office (White)

INTRODUCTION. A few years ago, I bought a Clarity phone for use at home. I wanted to get a phone intended for people with hearing loss because although my hearing is okay, sometimes when I am talking with someone on a cell phone or a customer support person in India it is difficult to hear them. I was reasonably happy with the phone even though the instructions for the user were terrible and the buttons did not have a good feel and the speakerphone in the handset was not as loud or as clear as desired.RECENT PURCHASE. I was unable to locate anything that appeared superior, so I recently ordered this Clarity phone for use in my office. I am very happy with it because all of the shortcomings of the earlier phone have been eliminated. It now comes with a nice instruction booklet, the buttons have a better feel (tactile feedback), and the speakerphone in the handset is now loud enough and clear enough to be easily used.In addition, the answering machine now can be set to beep every 10 seconds when a message is waiting. I like this feature because sometimes I forget to check and see whether someone left me a message. And the new phone includes a very useful tone control that provides easy access to four different levels of high frequencies, allowing me to transform a weak, muddy connection into a conversation that is easily understood. As before, the phone allows you to increase the loudness very much if you have a weak connection. And now, the buttons on the handset are illuminated, which could be handy in low lighting.Because I do not have a hearing problem, the objections voiced by some other reviewers have not been a problem for me. And so far, although the phone is still rather new, it seems to be working fine. I sympathize with anyone who receives a defective product. Maybe I got lucky with this one. But I am pleased to report that so far, it is working fine, and it is a real pleasure to use.Best wishes.