Future Call FC-1204 Amplified Corded Phone with Loud Speaker & Big Buttons - Easy Dialing for Seniors & Visually Impaired - Perfect for Home, Office, and Emergency Use

Voice activated FutureCall FC-1204. I got this for my elderly bedridden mother who cannot use her hands to hold things, let alone push buttons. She also cannot speak with much volume, but she can speak understandably (clearly) at a medium loudness. Setting up the phone isn't too bad, AND the microphone - ***DURING SETUP ONLY*** - picks up the voice very well. However, DURING PHONE CALLS, the microphone DOES NOT HARDLY PICK UP THE SPEAKER'S VOICE! The person at this phone's end of the call has to speak loudly, or else this phone's microphone does not hardly pick up the speaker's voice and the person at the other end of the call simply cannot hear the person using this phone. Additionally, unless the FC-1204 can detect that someone is speaking into its microphone, it will automatically disconnect the call even if the call is in progress. This has got to be the result of incompetent, bad engineering and/or programming from the designer. Else why on earth can the microphone work so darn well on setting up the "Please call" "Answer" and "End call" commands, but then gets woefully crippled during phone calls???? Who made that dunce decision? Seriously, I'm going to have to send this phone back like most of the other purchasers. Sure it's a good idea, but the resulting product is practically unusable. And good ideas poorly executed are in reality BAD PRODUCTS! What a cruel joke to play on disabled people. The manufacturer ought to be ashamed of themselves!