Google Pixel 3 XL 128GB Unlocked Smartphone - Clearly White | Premium Android Phone for Photography, Streaming & Business Use

Bought this (Pixel 3 XL) after accidentally destroying the screen on my Pixel 2 XL and going for this instead of trying to fix my old phone (again).To explain the title, in the Amazon purchase section of the product, I had selected "buy NEW". However, upon immediately opening my "new" phone. Both side stickers of the phone's retail box had been cut completely. So I can only assume that this is a refurbished or renewed model, that said, everything was neatly in the box, nothing missing.My immediate impression is that it feels great in my hands, is almost the same exact size of the Pixel 2 XL looks great. I have had the phone out of the box it came in for about 3 hours. Signed into it with my Google account and all of my apps and data that was backed up was right there on the phone ready for me to use. The interface is smooth and very similar to the Pixel 2. Took me a second to get used to how to access all open apps, but once I did I like how the Pixel 3 handles it better. Everything was great... until I tried to take a picture.From a factory reset of turning the phone on, to setting up the phone and updating the software, the rear facing camera would not focus. The back is crystal clear, no scratches. I went though all of the troubleshooting steps recommended by Google. Nothing worked. So I'm returning it. If the camera worked I'm sure I'd love it. The Pixel 3 does have unlimited high res backups to Google Photos. So if you have one where the camera works, then excellent!I'll update this later based on my experience with the return handling. If you select to return, Amazon contacts the seller who will then contact you (me in this case) with instructions. I'm still waiting on that.4 stars for now because I really like the phone (aside from camera not focusing, which also seems to happen quite a bit looking around online) but it is NOT NEW. So don't tell me I'm getting a new phone when the box is not even sealed.